FREQUENTLY ASKED QUESTIONS
FAQ
At your arrival at the Naturist Village entrance, you have to present your passport and pay entrance fees. The rate of these fees is defined by the duration of your stay. If you prefer, we would be very pleased to organize your arrival so you do not have to wait at the entrance as you can begin your stay immediatly. In that case, you will pay directly at the reception the fees. Please contact reception to have more informations.
Check-in are from 4.00pm. Our reception is opened 24h/24 so we will be pleased to welcome you at any time, even in the evening. If you arrive before 4.00pm and if your room is not yet available, we propose you to leave luggages at reception in our secured area.
Check-out are until noon. For late check-out, please contact our reception service (depends on availability – A supplement will be applied).
Our buffet breakfast is served each day from 8am to noon in our Lounge area or in the patio. The rate is 25€ per person and per day if you want to have it. A continental breakfast is also served in room (from 8am to noon) and the rate is 28€ per person and per day. A sign in your room will give you the possibility to communicate us your choices.
For beginning the day with smile, our buffet breakfast will enjoy you with :
- Hot drinks (coffee, organic Black and Green tea, hot chocolate)
- Fruit juices and nectars from Alain Milliat
- Still and Sparkling water
- Assortment of organic breads (French baguette, cereals bread, wholemeal bread or corn bread, Gluten free bread, on request)
- Assortment of pure butter pastries, local biscuits, madeleines and other delicacies
- Organic cereals, various seeds and dried fruits
- Unsalted and semi-salted butter
- Plain or fruit yogurts, light white cheese
- Assortment of French cheeses
- French charcuterie from Boucherie Raphaël
- Sausages, Bacon
- Organic Label Rouge eggs (boiled, hard, scrambled or fried)
- Organic Fresh Fruits and Vegetables
- On request: organic soy milk and almond milk
At your arrival to the Naturist Village, you can leave your luggages in front of the hotel, we will be pleased to help you. Then several solutions are available to you:
- Free public car parks located a few minutes walk away (subject to availability, no reservation is possible)
- Private parking lot at the hotel, outdoors. The rate is 20€ per night (subject to availability, reservation is strongly recommended).
- Private garages for your vehicles (subject to availability, reservation strongly recommended). The price is 35€ per night.
We have two electric charging stations for your vehicles. The rate is €10 per hour of charge.
The hotel is connected to WiFi, in common areas and rooms and the access is free. The network name and password will be communicated to you at arrival.
We propose you high level of confort for a pleasant stay : hair dryer, safety box, sewing kit, iron and ironing board, kettle, coffee maker, mini-bar, balcony or terrace. And on request, hygiene kit or shoe kit.
Each room has its own minibar. We are pleased to furnish it to you during your stay and to offer you its contents.
By booking at the Hotel Oz ‘Inn&Spa, you will have free access to the following areas :
- Hammam – every day from 11am to 9pm – on request at reception 30 minutes before
- Boudoir – every day from 11am to 4am
- Jacuzzi on the roof terrace – every day from 11am to 4am
- Fitness room – every day from 7am to 11pm
- Sports area to NATUREVA – Partnership – located 200m away – Every day from 7am to 11pm
The hotel has two bar areas. The first is located on the ground floor and opened to everyone. In the Lounge area or on the patio, relax with music. The bar is open 24 hours a day. You can consult our menu on site.
The second bar is located on the roof top with a panoramic view of the surroundings, Naturist Village, Bagnas Reserve. Next to the jacuzzi, you can taste our cocktails, wines, Champagne… every day from 3pm to 10pm.
The Hotel Oz’Inn&Spa does not have restaurant. However, we serve a fooding 24 hours a day to delight you at any time of the day and night (Consultation of the menu on site).
Every Saturday in June and September, and every Wednesday and Friday in July and August, parties are organized on the roof top. One evening = One theme. Access to these parties is on reservation (paying entrance). Do not hesitate to contact us for the program.
A special parking lot is located in front of the hotel. An access ramp will allow you to reach the reception where we will be happy to welcome you. All floors are then served by an elevator. Two rooms equipped for people with reduced mobility are at your disposal.
We drop you off every day from noon to 10:30pm in the Naturist Village by electric golf car.
We recommend you to cycle. The village is well equipped with cycle paths serving all places. You wish to rent a bike, please contact our reception service.
We also recommend that you get around by walking, the Camp is a Village and all the shops, bars and restaurants are within short walking distance. To get around outside the village, do not hesitate to carpool, a friendly mode of transport.
Our Concierge Alexandre is at your entire disposal for helping you to book your activities, restaurants, beach deckchairs, taxi transfers… and advise you on your stay.
We will be pleased to welcome your pet. The rate is 25€ per day
You are staying with your baby, we will be happy to provide you with a cot, a changing mat and a bottle warmer (subject to availability, reservation recommended)
If you wish, our room staff will prepare your room at the end of the day (service available between 5pm and 7pm). We make your bed, turn on the bedside lights, close the curtains for your comfort.
So that you can enjoy your stay from the first to the last second without luggage constraints, we will be happy to keep them safe in our luggage storage. This service is available 24 hours a day and is free.
You want to be woken up so you can rest away from your phone and disconnect for the night… we will be happy to call you in your room at the desired time.
We will provide you with an electrical adapter free of charge (on request at reception, subject to availability).
Our partner Aqualogia is an ecological laundry located in Agde. They will take care of your clothes: cleaning, ironing, etc. Do not hesitate to contact us for prices.
We will be happy to bring you towels, on request at reception.
Every morning you will find different newspaper titles, including two foreign ones, available in the lounge area. If you want more informations, a newsagent is located a few minutes walk away.
We will be happy to book a spa treatment with our partner NATUREVA. For a moment of pure relaxation, entrust your well-being to the practitioners: massages, scrubs, beauty treatments… Consult the online brochure
We will be please to organise an appointment, on request at reception at least 48 hours in advance.
The Hotel Oz’ Inn & Spa and California Resort group is committed to a RSE approach.
Selective sorting bins are available on ground floor for our customers (glass, paper and plastics are carefully sorted). The reception also collects your used batteries to deposit them in a collect center. We seek everyone’s good will to reduce water consumption by reducing the change of bed linen or towels. Signs are available in the room to let us know when you want to change your bed linen. For the bathroom linen, simply place it in the shower and we will change it with pleasure.
We also reduce our paper use, an electronic check in and check out are carried out. We send invoices on simple request by email.
We also sort our waste through selective sorting and we engage with local partners.
Cleaning is done, in part, with natural products. The cleaning persons place particular emphasis on reducing their water consumption in cleaning while guaranteeing hygiene and cleanliness.
In our kitchen we prefer fresh and seasonal products. We pay special attention not to waste.
Our staff is trained in our RSE approach.